Caiã Oliveira

Experience

Fifteen years across IT, audit and controls.

1. 2023 — Present

   Head of Internal Control (Benelux & DACH)

   Danone · Amsterdam

   Lead internal control for Danone’s Benelux and DACH clusters: 12 controllers, 600+ controls, 20 legal entities.

   • Lead a cross-functional team of 12 internal controllers, speeding up project delivery and testing turnaround by 12%
   • Lead Danone’s global internal control community of 35 international stakeholders, driving risk framework enhancements
   • Supervise annual risk assessments and testing of 600+ controls across 20 legal entities (Sales, Ops, Finance, HR, IT/Cybersecurity)
   • Built Power BI dashboards for SAP data analysis, saving 20 reporting hours a month and improving anomaly detection
   • Present risk assessments and recommendations to the Board of Directors and senior executives, reducing high-risk items
   • Reached 95% alignment with internal and external audit evaluations by managing audit activities and remediating control deficiencies
2. 2022 — 2023

   Manager, Internal Audit (Technology Risk)

   Spotify · Amsterdam

   Led technology-risk audits and SOX testing with a 100% control pass rate and zero material weaknesses.

   • Led a team of 4–5 auditors across 5+ audit engagements a year, reducing technology and operational risk
   • Ran NIST CSF and ISO 27001 risk assessments across HR, Finance, Royalty and core IT (machine learning, SDLC, DevOps, account security)
   • Managed end-to-end SOX testing of ITGCs, with a 100% control pass rate and zero material weaknesses
   • Designed risk mitigation strategies and controls addressing assessment findings
   • Expanded audit coverage to 100% of data populations with Python, SQL, BigQuery and Tableau scripts
3. 2020 — 2022

   Manager, Internal Control (IT)

   Danone · Amsterdam

   Automated IT controls work with SAP and Power BI, saving 300+ hours a year.

   • Saved 300+ hours a year (40% shorter cycle time) by streamlining SAP segregation of duties analysis
   • Cut administrative overhead by 10% with SAP and Asana-integrated Power BI dashboards
   • Evaluated ITGCs across key applications, closing control gaps with targeted remediation plans
   • Managed digital transformation projects and implemented new systems, tools and process improvements
4. 2017 — 2020

   IT Solutions Lead

   Electrolux · Stockholm

   Launched a new SAP CRM platform in the UK, Belgium and Italy, cutting customer wait times by 20%.

   • Drove the build, testing and go-live of a new SAP CRM platform in the UK, Belgium and Italy, cutting customer wait times by 20% and time-to-market by 10%
   • Designed integrations between CTI, SAP ERP, SAP C4C, SAP Hybris and microservices
   • Increased feature deployment velocity by 5% through backlog management and sprint planning
   • Used data-driven analysis to guide product design, feature rollout and bug resolution
5. 2015 — 2017

   IT Internal Audit Specialist

   Neoenergia (Iberdrola) · Brazil

   Audited SAP and energy-market processes, cutting data analysis time by 50% with ACL scripts.

   • Conducted IT audits of SAP ERP (MM, FI, CO, HR) and SAP IS-U/CCS against internal and market standards
   • Mapped and audited supply chain, finance, HR and legal processes in the electricity market
   • Developed 10+ ACL Analytics scripts, cutting data analysis time by 50%
   • Created 5+ KPIs for process monitoring with the audited areas
   • Facilitated workshops to design solutions for existing problems
6. 2014 — 2015

   IT Business Analyst

   Enseada · Brazil

   Improved SAP MM purchasing processes and shortened approval times.

   • Assessed SAP MM purchasing processes, from purchase requisition to physical inventory
   • Ensured ITGC compliance
   • Troubleshot and analysed data to resolve SAP MM issues
   • Improved purchase order forms and release strategy, reducing approval time in SAP
   • Specified, tested and validated a new external processing procedure between subsidiaries
7. 2013 — 2014

   IT Risk Consultant

   EY · Brazil

   Performed 6+ ITGC audits and supported a full SAP ERP implementation.

   • Took part in 6+ ITGC audits, guiding control testing strategies for the financial audit team
   • Contributed to a full SAP ERP implementation (MM module) — requirements, process mapping, BBP, testing and training
8. 2011 — 2012

   System Analyst

   Capgemini · Brazil

   Tested software across 4+ projects, including 2 in banking.

   • Analysed software requirements
   • Developed manual and automated test cases
   • Executed tests on 4+ projects, including 2 in banking

Outside work

Usually training for the next race.

• Marathons
• Half marathons
• Cycling
• Gym
• Travelling